MAG boxes and other set-top box (STB) devices work differently from app-based devices — instead of installing an app yourself, we configure your device directly on our server.
Step-by-step setup
1
Find your device’s MAC address
This is usually shown in your device’s network or system settings, or printed on a label on the device itself.
2
Send us your MAC address
Message our support team on WhatsApp with your MAC address and we’ll add your device to our server.
3
Enter your Portal URL
We’ll send you a Portal URL to enter into your device’s settings — once entered, your channels and on-demand library will load automatically.
Need help finding your MAC address?
Message our support team with your device model and we’ll talk you through exactly where to find it.