Picture quality is almost always down to your connection speed or your app’s quality setting. Here’s how to fix it.
Check these first
1
Test your internet speed
Run a speed test on the same device or network you’re streaming on.
2
Check the app’s quality setting
Some apps let you manually select streaming quality — make sure it isn’t set unnecessarily low.
3
Reduce other network activity
Other devices streaming or downloading at the same time can reduce the bandwidth available to you.
Recommended speeds
We recommend at least 10–15 Mbps for standard viewing, and 25 Mbps or higher for smooth HD and 4K streaming.